How does a project work, step by step?

Every project follows the same process, scaled to its size:

  1. Discovery: a conversation to understand your business, your customers and your goals.
  2. Strategy: site structure, keywords, priority content.
  3. Design: desktop and mobile mockups, which you approve.
  4. Development: build, animations, speed and SEO optimisation.
  5. Launch and follow-up: testing, training on managing your content, first results.

You deal with one person from start to finish: no middleman, nothing lost along the way.